123inkjets Reviews
123inkjets Customer Reviews (14)
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I'm stunned at how well their products perform for the price
Despite costing less, the products here are outstanding quality-wise. The cartridges work flawlessly for me, printing as many pages as stated without any issues whatsoever
They make themselves very accessible to customers
Anytime I've contacted them, they get back to me real fast with answers to all my questions. Their communication is on point whether through email, phone or live chat
I've never had a bad experience with their customer service
If ever I have an issue, their support team is just unreal. Friendly, patient and helpful, they go above and beyond to solve my problems.
Affordable alternatives
Their compatible cartridges work just as well as the name brands at a fraction of the price. I'll keep buying from them for the huge savings.
I trust the reliability of their products
The cartridges I've bought have exceeded all expectations. They last for ages, printing out page after page without fail. They're durable and show no signs of slowing down
The products here provide unbeatable value for money
While still maintaining acceptable quality, they have ridiculously competitive prices. I'd put their good-but-cheap cartridges against pricier brands any day.
Huge selection of supplies
They really do have an amazing range of printer supplies, all the brands I need and more. Makes ordering so easy and convenient.
They've got incredible sales all the time
Whether its buy-one-get-one deals, percentage discounts or bulk-buying savings, there's always a way to get my order for less. I'll definitely keep coming back just for those sweet sweet offers.
Ordering from this company is hella convenient
They make the checkout process super simple with no hassle at all. I just have to choose my item, pay and boom, it arrives in no time.
123inkjets Customer’s Q&A
123inkjets FAQs
About 123inkjets.com Prices and Cost?
123inkjets.com is an online store that offers a wide variety of printer ink and toner cartridges. They provide products from various brands including HP, Canon, Epson, Brother, Lexmark, Dell, Samsung, Xerox, Kodak, Konica-Minolta, Kyocera, Ricoh, Pitney Bowes, Okidata, Sharp, and Toshiba. They offer discounts on top printer ink and toner brands. You can find HP ink discounts as well as lower prices on replacement cartridges for Epson, Canon, and Brother inkjet and toner products, and ink and toner refills at a fraction of the cost. They promise to save up to 75% off on proven reliable ink and toner cartridges for any printer model. All compatible printer ink and toner come with Full Product Support, Personal Customer Service and a Lifetime Warranty. They also offer free shipping on all orders over $55 to the contiguous U.S. However, they do not have subscription options or specialized support for organizations like schools and businesses. The more units you buy of a cartridge, the lower your price per piece. They offer a full refund on defective items returned within in a year of purchase, and you can exchange or get store credit during the second year. They pay for return shipping on defective cartridges, but they do not refund the initial shipping costs. Some OEM cartridges are excluded from this policy and have slightly different return rules. Also, they do not accept returns on open cartridges you order in error, so you need to double check that you’re ordering the correct ones for your printer model. They only ship to the United States and Canada. Orders of over $55 (after coupons and discounts) are eligible for free shipping. If you need your ink sooner, you can pay extra for expedited or overnight shipping. However, you need to place your order over the phone for overnight shipping, since it isn’t listed as an option on the website.
What is the return policy for 123inkjets.com?
The return policy for 123inkjets.com is as follows:
- LD-brand ink and toner cartridges can be exchanged within one year from the purchase date.
- OEM items and office supplies can be exchanged within 30 days from the purchase date.
- If a refund is requested, it will be issued to the original payment method. For instance, if you paid by check originally, you would receive a check, and credit card payments will be refunded to the credit card.
- There is no restocking fee for returning items.
- If the returns department needs an item back for any reason other than a refund, a prepaid return label may be provided.
- An SRO (sales return order) is the return authorization number assigned to your order when the customer service team sets up your account for a return.
About 123inkjets.com Popular Products and Services?
123inkjets.com is a website dedicated to selling printer ink and toner at discount prices. It offers products for brands like HP, Canon, Epson, Brother, Lexmark, Dell, and Samsung. Customers can shop by printer brand, family, and model to find compatible ink and toner. The site has a large inventory and offers secure payment options, including Amazon Pay. However, it doesn't have subscription options or specialized support for organizations like schools and businesses.
123inkjets sells both Original Equipment Manufacturer (OEM) cartridges and remanufactured cartridges, which makes its average price a little higher than the industry average. It carries ink from a large variety of printer brands and also stocks a large inventory of non-ink printing supplies like cables, 3D printer supplies, and paper. The more units you buy of a cartridge, the lower your price per piece.
The site offers a full refund on defective items returned within a year of purchase, and you can exchange or get store credit during the second year. The site pays for return shipping on defective cartridges, but it doesn’t refund the initial shipping costs. You need to get a return authorization before sending back items. Some OEM cartridges are excluded from this policy and have slightly different return rules. Also, 123inkjets doesn’t accept returns on open cartridges you order in error, so double-check that you’re ordering the correct ones for your printer model.
123inkjets only ships to the United States and Canada. Orders of over $55 (after coupons and discounts) are eligible for free shipping. If you need your ink sooner, you can pay extra for expedited or overnight shipping. However, you need to place your order over the phone for overnight shipping, since it isn’t listed as an option on the website.
About 123inkjets.com Payment Method?
123inkjets.com offers a variety of payment methods. They accept credit cards such as Visa, MasterCard, American Express, and Discover. They also accept debit cards with Visa or MasterCard logos. In addition to these traditional forms of payment, you can use your Amazon account to pay on 123inkjets.com. This provides a convenient and secure way to complete your purchase. Please note that this information is subject to change, so it's always a good idea to check the most current payment options on the 123inkjets.com website.
What is the return policy of 123inkjets.com?
The return policy of 123inkjets.com is as follows: If the returns department needs an item back for any reason other than a refund, a prepaid return label may be provided. Customers requesting a refund are responsible for the return. SRO stands for sales return order and it is the return authorization number assigned to your order when the customer service team sets up your account for a return. LD-brand ink and toner cartridges can be exchanged within one year from the purchase date. OEM items and office supplies can be exchanged within 30 days from the purchase date. Refunds are always made to the original payment method. If you paid by check originally, you would receive a check, credit card payments will be refunded to the credit card. There is no restocking fee for returning items.
How long does it take to receive my order from 123inkjets.com?
The shipping window for orders from 123inkjets.com is temporarily extended to 3-8 business days due to heavy holiday volume. They appreciate your patience while they work to get your order delivered as soon as possible. You can track your order by providing your order number, first and last name, and zip code on their order status page.
123inkjets.com Return Policy?
123inkjets.com has a detailed return policy and shipping policy.
For returns, there are two types: faulty goods and incorrectly ordered goods. If you order incorrect goods, they are happy to take them back with a few conditions: - Goods must be returned in original packaging which is still intact. - They cannot accept any incorrectly ordered goods which have been opened or if the packaging is damaged or defaced in any way. - All incorrectly ordered goods returned to 123Inkjets will incur a 20% restocking fee.
For faulty goods, they can be returned with these conditions: - As a rule, they do not give credits for returns where the goods are over 3 months old from the invoice date. - If the product has been refilled or tampered with in any way, the credit will be rejected.
Regarding the shipping policy, they offer free shipping on all orders over $55 to the contiguous U.S. Their state-of-the-art fulfillment centers ensure most orders ship the same day. Due to the heavy holiday volume, their shipping window is temporarily extended to 3-8 business days.
What is the contact information of 123inkjets.com?
The contact information for 123inkjets.com is as follows:
- Customer Service & Sales: (888) 465-7765
- Email: support@123inkjets.com
- Headquarters / Mailing Address: 2828 Cochran Street, St. 283 Simi Valley, CA 93065
- Fax: (562) 526-4868
Please note that their customer service is available from Monday to Friday, 6:00am - 5:00pm PST. They are closed on Saturday and Sunday. They do not accept walk-ins or onsite pickup.
How do I track my order on 123inkjets.com?
To track your order on 123inkjets.com, you can provide your order number, first and last name, and zip code on their order status page. Alternatively, you can call their customer service department at 888-465-7765 for assistance in locating your order. Another option is to use your tracking number on the AfterShip website for real-time updates on your parcel delivery status.